Home Hours Facilities Fitness Intramurals Sport Clubs Wellness  


Weinstein Center

 Contact Us

 Directions

 FAQ

 Membership

Special Events

 Student
 Employment

 Staff

Tip of the Week

High Ropes

 

 

Contact Us:

Spider Sports Center Front Desk: (804) 289 - 8361
 

Recreation and Wellness
Robins Center
28 Westhampton Way
University of Richmond, VA 23173

Grievances and Comments

If you have any comments or grievances, please use our online form.  The procedures are available below for your convenience.

Procedures for Grievances and/or Comments
The following outline contains the procedures by which Recreation and Wellness processes all grievances and/or comments. All faculty, staff, and students that have issues to communicate should expect the following steps to occur:

  1. The individual with the grievance or comment either completes the online form or communicates the issue by other means (e.g. email, in-person) to the department of Recreation and Wellness.
  2. Once the grievance or comment has been communicated, a period of time may occur for further investigation by Recreation and Wellness regardless of the nature or content of the issue. Recreation and Wellness may again contact the person initiating the action to clarify or gather more detail.
  3. Recreation and Wellness will strive to resolve any grievances brought to its attention, but it should be known that a final resolution may or may not occur depending upon the circumstances and/or situation.
  4. After the investigation is complete, Recreation and Wellness will ensure follow-up with all parties involved.
  5. All information will be documented and kept confidential.