Communications Center
Who we are
The University of Richmond Police Department's Communication Center is staffed 24-hours a day, every day of the year, to answer your calls. Communications Officers answer 911 lines, ERTS phones, and business lines. We dispatch University Police and Security Officers to calls for service and we monitor fire and burglar alarms for all campus buildings. The Communications Center has direct contact with the
Henrico County Communications Center
and the Richmond City Division of Emergency Communications to request additional resources, like an ambulance or fire department, when needed. We also have contact with other departments throughout the Commonwealth of Virginia through the Virginia Criminal Information Network (VCIN) and the National Crime Information Center (NCIC).
Our Training
All of our Communications Officers are certified dispatchers through the
Virginia Department of Criminal Justice Services and are VCIN/NCIC certified through the
Virginia
Department of State Police.
What we do
The Communications Center is the Primary Safety Services Answering Point (PSAP) for all 911 calls made from campus telephones and emergency response telephones (ERTS phones). In addition to dispatching police officers to help you, we also dispatch
SAVERS (Spider Advanced Volunteer Emergency Rescue Service) to assist our officers with medical calls.
Which number do I call for help?
For any EMERGENCY on campus, please call 9-1-1. Here are some
tips to use if you do need to call 9-1-1 in an emergency.
Emergencies include:
| Medical problems |
Fire |
| Life threatening situations |
Crimes in progress |
For non-emergency calls for service, please call 289-8715 or 8715 on
campus. Examples of non-emergency calls include:
| Jump starts |
Escorts |
| Requests to open or close buildings |
Permission to park after hours |
| Noise complaints |
Where we are located
The University of Richmond Police Department Communications Center is located on the first floor of the
Special Programs Building (31 UR Dr), near the Student Health Center and next to Parking Services. The department is open 24 hours a day, seven days a week to assist you.
Please contact Communications Center Supervisor Harry Abernathy with any questions, concerns, or suggestions you have for our department. We look forward to serving you.
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Police
Department
