| Registration
FAQ
If you can't register
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If you can register but are having problems
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If you can't register...
- What do I do if BannerWeb shows that my PIN
is invalid?
Make sure you aren't confusing your Student PIN with your Term PIN. You
will be asked for your Student ID (Social Security Number), Login PIN and Term PIN in
that order. Usually when this question comes up, students have
entered their Term PIN first by mistake. If this is the first time to access
BannerWeb, go to https://bannerweb.richmond.edu/pin.html
for information on your initial Login. You will be prompted
to change your PIN by entering a new unique six-character PIN twice.
You should also create and answer the security questions for future use in
re-setting a fogotten PIN. Be
sure to write this number down and save it in a secure place for future
reference. Do not give your PIN to anyone else. University Policy prohibits
access to the system by anyone other than the authorized user.
- I don't have my Term PIN. Can you give it to me?
No. The Registrar's Office distributes Term PINs to advisors. Only
your advisor or (in extraordinary circumstances) your Dean can release this
number. You will have to contact either for your Term PIN (we may
release your PIN to your advisor or Dean over the phone, so have them
contact us directly if they do not have your number).
- I have a hold. What do I do?
BannerWeb showed you which office on campus has placed a hold on your
record. You will need to take care of this hold before you are permitted to
register.
If you can register but are having problems...
- BannerWeb shows that I have a link error.
What does that mean?
It means that the course you wanted has a second part that you must add
simultaneously with the first part. Usually these "additional
sections" are labs or drills that accompany a lecture. For Modern
Language drills, you need to match the lecture section number (e.g. 02) with
the appropriate drill section (e.g. D2A or D2B). The number in the
middle must match the number of the section. For most other courses,
like the sciences, you may register for whichever lab section best fits your
schedule (provided that lab section is open).
- BannerWeb shows that I need a prerequisite or
corequisite. How do I find out what is required?
Check the current catalog. While degree requirements are generally set
by the term you enter the University, prerequisite and corequisite
requirements can change at any time. You can also check with the
department offering the course.
- The class I want is closed. What do I do?
Try for another section of the course that fits your schedule. If this
fails, you can either choose an alternate course (always have a list of
alternates ready when you register) or you can consult with the chair of the
department offering the course to see if he or she will authorize an
overenrollment for the desired section.
Some things to keep in mind:
- If other sections of the same course are still open, the
chair may be understandably reluctant to over-enroll the closed section.
- Some courses cannot be over-enrolled due to seating or
facility capacity (a good example are computer classrooms, which have a
limited number of computers).
- If it is possible for you to take the course in a later
term, you may need to do that.
- BannerWeb shows that I need Departmental
Approval. What do I do?
Go to the chair of the department offering the class and request that he or
she give you Departmental Approval. Usually these classes are
independent studies, internships, or classes that are offered only once.
- I spoke with the instructor, and he/she said I could
take the class. BannerWeb won't let me register. What do
I do?
You need some kind of Registration Special Approval, which only the chair of
the department may authorize. Contact the chair and request his or her
permission to register for the course.
- I want to register for two classes that overlap
meeting times by just a few minutes. Can I?
If you have discussed the issue with both professors, you may register for
the second class by coming to the Registrar's Office. Remember: You
will be responsible for all the material in both classes, even for the
overlap period when you cannot be in two places.
- When can I bring in a Registration Special
Approval Form?
If you plan to register for more than 17 hours you should bring the signed
approval to the Registrar's Office before you first access BannerWeb.
For course approvals, you must register via BannerWeb first, then
bring the signed form to the Registrar's Office. Forms will not be accepted
before your priority registration time.
- How can I register for more than 17.5 hours?
Have your advisor sign the appropriate section on the Registration Special Approval
Form and bring the form to the Registrar's Office before you attempt
to register for more than 17 hours.
- How can I register for more than 19 hours? Are
there additional fees?
Have your Dean sign the appropriate section on the Registration Special
Approval Form and bring the form to the Registrar's Office before you
attempt to register for more than 17 hours. Over 19 credits, there is
a per-credit fee. Check with Student Accounts for more information.
- How can I register for less than 12 hours?
Have your Dean sign the appropriate section on the Registration Special
Approval Form and bring the form to the Registrar's Office before the
end of the Add/Drop period. Carrying less than 12 hours can affect
your campus housing, your Financial Aid and more. Be sure to
consult with the Dean as soon as you know you plan a part-time schedule.
- BannerWeb shows that the course I want isn't
available via the web. What do I do?
Some courses (like the First-Year Core Course) are not available via web
registration. In these cases you will need to contact the chair of the
department for permission to register for the course.
- Can I audit a class? How do I do
that?
With the approval of the student's academic advisor, dean, and the
instructor of the course, a student may register for a course on an audit
basis. The regular rate of tuition is charged, and the audit course is
counted as a part of the student's semester load. A permission form
must be obtained from and returned with appropriate signatures to the Office
of the University Registrar by the end of the tenth day of classes.
Once the form is submitted to the University Registrar, the decision may not
be reversed. An audited course cannot subsequently be taken for credit
unless approved by the appropriate dean.
- Can I take a class Pass/Fail?
Business and Leadership Studies students may not opt to take a class on a
Pass/Fail basis, even if the course is offered by another school.
An Arts & Sciences student who has completed at least 60 semester
hours of academic work may opt for one course per semester to be graded on a
Pass/Fail basis. The course may not be used to satisfy any degree
requirement other than total hours of credit and, if taken in the major or
minor, may not be used to satisfy requirements for either. No School
of Leadership Studies or School of Business courses may be taken for
Pass/Fail grading except those in the Department of Economics. No more than
four student-opted Pass/Fail courses are acceptable for degree credit.
To opt for Pass/Fail grading, a permission form must be obtained from and
returned with appropriate signatures to the Office of the University
Registrar by the end of the tenth day of classes. Once the form is
submitted to the University Registrar, the decision may not be reversed.
- The class I want is open but restricted for
majors only, and I am a major (it's my second major). Why can't I
register for the class?
Courses restricted to majors are in fact restricted to students with that
specific Primary major. When you declare a second major, you have the
opportunity to determine which major is your Primary major. If that
department restricts courses during priority registration to Primary majors
only, you will have access to the class. Your Secondary major does not
receive the same benefit. Major restrictions are unilaterally removed
prior to Second-Year registration (College and Class restrictions are never
removed).
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- I'm a minor. Why can't I get into a class
that's restricted?
A class with a major restriction will not allow anyone but students with the
specific Primary major to register for the class. Department chairs
use this restriction to ensure that Primary majors have the first
opportunity to register, even if they are Third-Year students. Major
restrictions are lifted prior to Second-Year registration (College and Class
restrictions are never lifted).
- What is a class restriction?
A class restriction prevents students in certain class standings from
registering for certain courses. Senior seminars are frequently
restricted so that only Fourth-Year students may register. Similarly,
other courses are restricted to First-Year and Second-Year students. Remember
that class standing is calculated strictly by the number of earned hours,
not by the year you entered the University. Consult the Undergraduate
Catalog for more information.
- I'm a Business minor but I can't register for any
300-level Business School courses. Why not?
Access to 300-level business classes is restricted to those students who
have Business as their Home School. Business minors register for Business
school courses during the Add/Drop period at the beginning of each term.
- When are major restrictions lifted?
Major restrictions are lifted prior to Second-Year priority registration.
Class and College restrictions are never removed.
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